Smart Boost Tutoring
A Program of Luminate Brands
Last Updated: August 19, 2026

Smart Boost Tutoring (“Smart Boost Tutoring,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.smartboosttutoring.com (the “Site”), register for or participate in tutoring or test-preparation programs, use our tutoring or learning portals, communicate with us, or otherwise use our educational services (collectively, the “Services”).

By using the Site or Services, you acknowledge the practices described in this Privacy Policy.

1. Company Information

Smart Boost Tutoring
A Program of Luminate Brands

Website: www.smartboosttutoring.com

Email: [email protected]

Customer Support: Available through the Customer Support section and support chat on the Smart Boost Tutoring website. Enrolled tutoring clients may also contact their assigned tutoring coordinator.

Smart Boost Tutoring does not currently publish a verified business mailing address on the Site.

2. Information We Collect

The information we collect depends on how you interact with Smart Boost Tutoring and which Services you use.

2.1 Information You Provide Directly

We may collect information you voluntarily provide when you:

Request information about tutoring;

Download or request educational materials;

Schedule a student success session or consultation;

Create or use an online account;

Contact customer support;

Communicate with a tutoring coordinator;

Purchase educational materials;

Apply for an available scholarship or sliding-scale program; or

Otherwise communicate with us.

This information may include:

Parent or guardian name;

Student name;

Email address;

Telephone number;

Mailing or shipping address when necessary for physical materials;

Student grade level;

Academic subjects or areas requiring support;

Academic goals;

Scheduling information;

Registration information;

Account login information;

Communications with our staff or tutors; and

Other information you choose to provide.

2.2 Student and Educational Information

Because Smart Boost Tutoring provides individualized educational services, we may collect information reasonably necessary to understand and support a student's educational needs.

This may include:

Diagnostic testing results;

Academic performance information;

Reading or mathematics skill levels;

ACT or SAT preparation information;

Areas of academic strength or difficulty;

Homework or curriculum-related information;

Learning preferences;

Tutoring plans;

Student progress information; and

Tutor observations and instructional notes.

We use this information for educational and tutoring purposes and to customize instruction, practice materials, and student support.

2.3 Account Information

When an account is created for a learning portal, class platform, or other online Service, we may collect information such as:

Email address;

Username or account identifier;

Password or authentication information;

Course or program enrollment;

Account activity; and

Progress or participation information.

Passwords may be handled by the applicable account or learning platform rather than being directly accessible to Smart Boost Tutoring personnel.

2.4 Payment and Transaction Information

If you purchase tutoring Services, educational materials, or other paid offerings, payment information may be collected and processed through third-party payment or commerce providers made available during checkout.

Depending on the transaction, we may receive information such as:

Purchaser name;

Billing or shipping information;

Transaction amount;

Items or Services purchased;

Payment status; and

Limited payment-related information necessary for accounting and customer support.

Payment card information may be processed directly by the applicable payment provider under that provider's own privacy and security practices.

2.5 Information Collected Automatically

When you access the Site or online Services, we and our service providers may automatically collect certain technical information, including:

IP address;

Browser type;

Device type;

Operating system;

Pages or features accessed;

Approximate location derived from IP address;

Referring website;

Date and time of access;

Website interactions; and

Cookie or similar technology information.

3. How We Use Information

We may use collected information to:

Provide tutoring and educational Services;

Conduct diagnostic assessments;

Develop customized tutoring plans;

Customize educational and practice materials;

Assign tutors or tutoring teams;

Track student participation and educational progress;

Schedule and manage tutoring sessions or consultations;

Manage user accounts and learning portals;

Respond to questions and customer support requests;

Communicate with parents, guardians, and students as appropriate;

Send appointment confirmations and reminders;

Send registration, scheduling, or account-related information;

Deliver requested educational content;

Process purchases and transactions;

Ship physical educational materials when applicable;

Administer scholarships or sliding-scale opportunities where offered;

Maintain and improve our Site and Services;

Protect our Site, accounts, users, and business against fraud, misuse, or security threats;

Maintain business and financial records;

Enforce our Terms of Service;

Comply with applicable laws and legal obligations; and

Send marketing or educational communications when you have provided the appropriate consent or where otherwise permitted by law.

4. Email Communications

When you submit your email address through the Site, you may receive communications related to your request, registration, tutoring Services, account, educational materials, or customer support.

Where the Site provides an option to consent to receiving educational or promotional content, we may use your email address for those communications if you select that option or otherwise consent.

You may unsubscribe from non-essential promotional emails by using the unsubscribe instructions included in the message.

Service-related communications, such as account notices, tutoring information, scheduling communications, or transaction confirmations, may continue when reasonably necessary to provide the Services.

5. Text Message Communications

5.1 SMS Consent

If you provide a mobile telephone number and affirmatively consent to receive text messages through an enrollment form, scheduling process, registration process, or other opt-in method, Smart Boost Tutoring may use your number for the types of messages covered by your consent.

Messages may include:

Appointment confirmations;

Tutoring session reminders;

Schedule changes;

Enrollment or registration updates;

Program information;

Account-related communications;

Customer support messages;

Educational updates; and

Promotional or marketing messages where you have expressly consented to receive them.

Message frequency may vary.

Message and data rates may apply.

SMS consent must be provided by an individual who is at least 18 years old.

5.2 Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you may receive a final confirmation message.

5.3 Help

For assistance with text messages, reply:

HELP

You may also contact us at [email protected] or through the Customer Support section of the Site.

5.4 Marketing Consent

Consent to receive promotional or marketing text messages is not a condition of purchasing tutoring, educational materials, or any other Service.

5.5 Mobile Information Sharing

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that help us deliver text messages or operate our communications systems, but only as reasonably necessary to provide those services.

SMS opt-in and consent information will not be transferred to third parties for unrelated marketing purposes.

5.6 Carrier Disclaimer

Wireless carriers are not liable for delayed, undelivered, blocked, or misdirected messages.

Message delivery depends on factors including your mobile carrier, device, network availability, and device settings.

6. How We Share Information

We may disclose information in the circumstances described below.

6.1 Tutors and Educational Personnel

Student information may be shared internally with assigned tutors, tutoring coordinators, educational personnel, or contractors who reasonably need the information to provide and support the student's Services.

They are expected to use the information only for authorized business or educational purposes.

6.2 Service Providers

We may use third-party providers to operate portions of our Site and Services.

These may include providers supporting:

Registration and online forms;

Learning or class portals;

User accounts and authentication;

Customer support and live chat;

Website hosting;

Scheduling;

Email and communications;

SMS communications;

Payment processing;

Shipping and fulfillment;

Data storage;

Security; and

Website performance.

For example, Smart Boost Tutoring currently uses or links to third-party tools for online registration and customer support and may use third-party learning technology to provide account or class functionality.

These providers may process personal information on our behalf or receive information directly from you when you interact with their services.

Their handling of information may also be governed by their own privacy policies.

6.3 Legal Requirements

We may disclose information if we reasonably believe disclosure is required to:

Comply with applicable law;

Respond to a subpoena, court order, or governmental request;

Protect legal rights;

Investigate suspected fraud or unlawful activity;

Protect the safety of students, customers, employees, tutors, or others; or

Establish, exercise, or defend legal claims.

6.4 Business Transfers

If Smart Boost Tutoring or an applicable part of Luminate Brands is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

7. Sale and Use of Personal Information

Smart Boost Tutoring does not sell personal information for monetary consideration as part of its ordinary tutoring business.

We do not sell or share telephone numbers, SMS consent information, or mobile subscriber information with third parties for their own marketing or promotional purposes.

We do not knowingly sell personal information belonging to children under 16.

Certain state privacy laws may define terms such as “sale” or “sharing” more broadly than their ordinary meaning. Where applicable law gives you a right to opt out of a qualifying use or disclosure of personal information, you may submit a request using the contact information in this Privacy Policy.

8. Cookies and Similar Technologies

We and service providers supporting the Site may use cookies, local storage, pixels, and similar technologies.

These technologies may be used to:

Enable Site functionality;

Maintain account sessions;

Remember user preferences;

Support login and authentication;

Protect against fraud and abuse;

Operate forms and customer support tools;

Understand Site usage;

Diagnose technical issues; and

Improve Site performance and user experience.

Some third-party features embedded in or linked from the Site may place or access their own cookies or similar technologies.

You can generally manage cookies through your browser settings. Blocking cookies may cause certain areas of the Site, account portals, forms, or other Services to function incorrectly.

9. Children's Privacy

Smart Boost Tutoring provides educational Services to students, including minors. We recognize that children's personal information requires additional protection.

Parents and legal guardians are expected to be involved in enrollment, payment, account administration, and the submission of personal information for younger students.

9.1 Children Under 13

We do not intend to knowingly collect personal information online directly from a child under 13 without the consent of a parent or legal guardian when parental consent is required by the Children's Online Privacy Protection Act (“COPPA”) or other applicable law.

Where COPPA applies, we will take reasonable steps to:

Provide parents with appropriate notice regarding the information being collected;

Obtain verifiable parental consent when required before collecting, using, or disclosing personal information from a child under 13;

Limit collection to information reasonably necessary for the applicable educational purpose;

Protect the confidentiality and security of children's personal information;

Allow parents to review information collected from their child where required;

Allow parents to request deletion of their child's personal information where required; and

Discontinue further collection or use when legally required following withdrawal of parental consent.

If we learn that personal information has been submitted directly by a child under 13 in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to delete or appropriately address that information.

9.2 Parent and Guardian Requests

A parent or legal guardian who has questions regarding information associated with their child may contact us at:

[email protected]

We may take reasonable steps to verify the identity and authority of the requesting parent or guardian before providing access to, correcting, or deleting information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide tutoring or educational Services;

Maintain student and customer relationships;

Complete transactions;

Maintain required records;

Resolve disputes;

Enforce agreements;

Protect against fraud or abuse; and

Meet legal, tax, accounting, or regulatory obligations.

Information may be retained for different periods depending on its nature and purpose.

Personal information relating to children will be retained only as reasonably necessary for the purpose for which it was collected and as otherwise permitted or required by applicable law.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our operational practices and applicable law.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include access controls, account protections, service-provider controls, and other security measures appropriate to the nature of the information.

However, no website, online service, electronic communication, or data-storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account or personal information has been compromised.

12. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to request that we:

Confirm whether we process your personal information;

Provide access to personal information we maintain about you;

Correct inaccurate personal information;

Delete certain personal information;

Provide a portable copy of certain information;

Limit or opt out of certain uses of personal information;

Opt out of qualifying sales or sharing where applicable;

Withdraw consent for certain communications; or

Explain certain categories of personal information collected, used, or disclosed.

You may also have the right not to receive discriminatory treatment for exercising privacy rights provided by applicable law.

To submit a privacy request, contact:

[email protected]

Please include enough information for us to reasonably identify you and understand your request.

We may need to verify your identity before completing certain requests. A parent, guardian, or authorized agent may submit a request when permitted by applicable law, subject to appropriate verification.

Some information may be exempt from a request or may need to be retained to comply with legal obligations, complete transactions, protect security, or exercise or defend legal rights.

13. Communication Choices

You may manage communications as follows:

Email Marketing: Use the unsubscribe link included in applicable promotional emails.

SMS: Reply STOP to opt out of text messages.

SMS Support: Reply HELP for assistance.

Account and Service Communications: Certain transactional, tutoring, scheduling, security, account, or legal communications may still be sent when necessary to provide the Services or maintain your account.

14. Third-Party Websites and Services

The Site may contain links to or integrate with third-party websites, registration systems, learning platforms, payment providers, support tools, or other online services.

When you interact directly with a third party, that third party may collect information under its own terms and privacy policy.

Smart Boost Tutoring is not responsible for the independent privacy practices, security practices, or content of third-party websites or services that it does not control.

We encourage users and parents to review the privacy policies of third-party services they use.

15. Do Not Track and Browser Privacy Controls

Some browsers and devices offer “Do Not Track,” Global Privacy Control, or similar privacy preference signals.

Because legal and technical standards regarding these signals continue to develop, our response may depend on the applicable law, technology involved, and functionality available through the Site or its service providers.

Where applicable law requires recognition of a valid browser-based opt-out preference signal, we will process that signal as required by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, legal obligations, or business practices.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

If required by applicable law, we may provide additional notice regarding material changes.

Your continued use of the Site or Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

17. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns regarding how information is handled, contact:

Smart Boost Tutoring
A Program of Luminate Brands

Website: www.smartboosttutoring.com

Email: [email protected]

Customer Support: Available through the Customer Support section and online support chat on the Smart Boost Tutoring website.

Enrolled tutoring clients may also contact their assigned tutoring coordinator.